Apqc framework , mayors) and judicial courts, as Process Classification Framework概要米国APQC(American Productivity and Quality Center) が開発した、プロセスベンチマーキング用プロセス分類のプロセス一覧がPCF(Process Classification Framework）です。現在、Excelで共通版のVersion 7. 5が提供されています。これ以外に、日用品、自動車、教育、放送、 銀行、航空宇宙 APQC’s Process Classification Framework® (PCF)–Cross-Industry is a taxonomy of cross-functional business processes intended to allow the objective comparison of organizational performance within and among organizations. With APQC’s extensive and up-to-date resources for Financial Management (FM), you can make sure your financial process improvement programs are delivering business results. 0 | APQC Nov 13, 2024 · This collection contains information about APQC's Knowledge Management (KM) Program Framework as well as select articles, tools, and templates associated with completing the phases of the framework. , order-to-cash, procure-to-pay, hire-to-retire, and idea-to-market), identify common KPIs, and include definitions. Get authoritative guidance on essential financial management topics, including finance talent management, financial shared services, and finance transformation. Learn about the PCF structure, versions, definitions, metrics, use cases, and training courses. The City Government PCF addresses the processes used primarily by those providing government services, including the legislative (i. 1-zh-xi•018年9月特别授权杰成咨询美式英语原版翻译简体中文对照版跨行业流程分类框架概述跨行业流程分类框架PCF是跨职能的业务流程分类系统，旨在组织内和组织间客观比较绩效。PCF由APQC及其会员企业开发，作为用流程管理和对标管理促进改善的开放标准，不论行业，规模和地域。PCF将 Sep 18, 2024 · This collection focuses on Security and Regulatory Compliance and summarizes practices related to helping organizations assess the structure, practices, and performance of their IT functions and operations against peers across industries. The most used process framework in the world, APQC’s Process Classification Framework (PCF)® [link to 1. The framework contains a generic cross industry framework and 11 Feb 6, 2019 · Effective benchmarking requires common definitions and processes. This white paper describes the framework in detail, outlining each phase, its composite steps and activities, and the results an organization can expect to see along the way. 2. 5. The petroleum industry is represented by two process frameworks - Upstream and Downstream. Process frameworks are best described as a list of processes. Download the latest PDF or Excel versions of the PCFs and learn how they can help you improve your business processes. Get the latest best practices, research, and other resources and tools to help you optimize your human capital processes across your organization. As a result, APQC releases industry-specific frameworks to enable faster, more relevant comparisons. But why do process owners love it so much? ABOUT APQC APQC helps organizations work smarter, faster, and with greater confidence. APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop ©2016 APQC. Given the difficulties faced in many economies around the world, many businesses have turned to making do with the limited resources at their disposal. Our online and in-person courses and workshops are led by consultants and subject matter experts, drawing upon best practices and lessons learned for process and performance improvement from more than 550 organizations worldwide. Your organization should first evaluate your goal for applying a process framework, then determine which framework to use. To enable this beneficial benchmarking, the APQC Process Classification FrameworkSM (PCF) serves as a high-level, industry-neutral enterprise process model that allows organizations to see their business processes from a cross-industry viewpoint. This article details the processes relevant to manufacturing as well as defines the specific activities within each 3 days ago · Based on the renowned Process Classification Framework® (PCF), the Upstream Petroleum PCF is customized to define processes used within Upstream Petroleum organizations around the world. The PCF is a hierarchical framework Organizations use APQC’s Open Standards Benchmarking(OSB®) assessments to understand the performance of their processes relative to their peers. Mar 5, 2025 · Every process has inherent risks that can result in unintended consequences. Please use the following text when reusing the PCF in external print or electronic content: THE APQC PROCESS CLASSIFICATION FRAMEWORK SM (PCF) The PCF was developed by non-profit APQC, a global resource for benchmarking and best practices, and its member companies as an open standard to facilitate improvement through process management and This APQC Process Classification Framework® (“PCF”) is an open standard developed by APQC, a nonprofit that promotes benchmarking and best practices worldwide. To view an interactive version of the framework and a complete catalog of content, best practices, and tools and templates associated with each chevron, check out APQC's Interactive KM Program Dec 3, 2019 · These definitions and key measures provide deeper detail about the processes outlined in category 1. 5 Process Frameworks. ABOUT APQC APQC is a member-based nonprofit and one of the leading proponents of benchmarking and best practice business research. 1版本） 2. This collection brings together articles and resources related to the Knowledge Flow Process, including a framework to help you understand and control knowledge flow and best practices for each of the seven steps. Learn More about APQC APQC's Knowledge Management Program Framework provides a detailed roadmap to design, implement, and sustain a KM program. APQC's Process Classification Framework ® (PCF) is the most used process framework in the world. The original Process Classification FrameworkSM (PCF)as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. نسخه جدید مدل طبقه بندی فرایندی سازمان APQC منتشر شده است. ©2016 APQC. In this article, you will learn: The PCF is a hierarchical list of business processes. org or at 713-685-4678. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop نسخه 7. Organizations use the PCF as a checklist of common business activities (i. Aug 21, 2024 · APQC's Process Classification Framework (PCF)® is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. Founded in 1977 by business leader and innovator Jack Grayson, APQC provides the information, data, and insights organizations need to work smarter, faster, and Apr 28, 2023 · Effective benchmarking requires common definitions and processes. در این نسخه جدید تغییری در تعداد طبقات فرایندی به وجود نیامده است و 3 days ago · Effective benchmarking requires common definitions and processes. APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). It: Apr 28, 2023 · While cross-industry content is valuable, APQC recognizes that for some industries it is more difficult to apply such a framework. Developed in 1992, the PCF is the world’s most widely used business process framework. A process framework is a method of categorizing processes []. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Jan 9, 2025 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). ALL RIGHTS RESERVED. Oct 11, 2022 · While the APQC is known as a source for resources on productivity, quality, improvement methodologies, training and advisory services, it is now best known for their Process Classification Framework and Benchmarking. The original Process Classification Framework (PCF)SM as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. There are a number of ways of achieving this objective, such as: APQC's Process Classification Framework® (PCF) contains hundreds of processes. Mar 26, 2024 · Developed by the American Productivity & Quality Center (APQC), the PCF organizes operational and management processes into an industry-standard classification scheme. The PCF is widely used and acknowledged as the de-facto process framework. This survey-based research relates to Process Classification Framework (PCF) 8. ” - Kien Kiong Teo, Hewlett-Packard Company PROCESS CLASSIFICATION FRAMEWORKSM Version 6. Nov 18, 2018 · El APQC es un marco de referencia de procesos, en mis propias palabras es una lista de los procesos que debería tener una organización , tal como existen procesos de Gestión de Recursos Humanos, Gestión Financiera, Gestión Comercial, etc. This white paper explains the concept of value chains, the categories and levels of the PCF, and how to apply it in different scenarios. APQC’s 3-day, virtual framework professional certification course will explore the significance of frameworks for driving business value. May 3, 2024 · To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Oct 23, 2024 · APQC has developed End-to-End Process Maps and Measures based on the Process Classification Framework (PCF) ®. Nov 19, 2019 · Process Classification Framework Alignment. 1 OVERVIEW APQC’s Process Classification FrameworkSM (PCF) is a taxonomy of cross-functional business processes intended to allow the objective comparison of organizational performance within and among organizations. [5] At this point, it might be helpful to define each of the three classifications of high-level processes: Jan 9, 2024 · APQC’s Process Classification Framework (PCF)® helps organizations benchmark, manage content, and perform process management activities. A framework lays out, in a hierarchical order, all Jan 9, 2024 · APQC’s Process Classification Framework (PCF)® creates a common language to discuss, benchmark, and organize the work that businesses perform. ALL RIGHTS RESERVED PROCESS OWNER ALIGNMENT Successful organizations use frameworks like APQC’s Process Classification Framework (PCF)® to simplify management and reduce complexity of a variety of tasks. Now that you have your Space hierarchy setup and the process blueprints from APQC imported, you can move the process blueprints from the top Space into their corresponding levels in the Space hierarchy. bmc-eu. Nov 13, 2008 · Effective benchmarking requires common definitions and processes. Aug 23, 2023 · APQC’s Knowledge Flow Process is a seven-step cycle describing how knowledge is created, identified, collected, reviewed, shared, accessed, and used within organizations. This collection offers a general overview of the seven tenets and detailed articles on each tenet. With APQC's benchmarking assessments you can compare your performance on more than 4,000 measures against organizations worldwide in nearly every industry. Decades of expertise in this field have enabled APQC to build a massive and ever-evolving library of Process Classification Frameworks® (PCF). Jul 26, 2021 · Process work can be time consuming, fraught with conflicting perspectives, or teams don’t know where to start. APQC’s Process Classification Framework® (PCF) addresses these supply chain management process groups. This framework helps organizations understand their processes in a structured way, facilitating process management, benchmarking, and improvement initiatives. Using real life examples from APQC research, this article explains APQC's Seven Tenets of Process ManagementSM, how to increase an organization's capabilities in each core area, and how the tenets impact process management and the overall business. 0 Develop Vision and Strategy of APQC's Process Classification Framework (PCF) version 7. Microsoft provided the subject matter expertise and intellectual property to develop this retail industry PCF. Mar 6, 2025 · How APQC's Process Classification Framework® Can Help Deliver Better Process Management. Über diese Kooperation haben wir mit APQC Zugang zur weltweit umfassendste Benchmark-Datenbank mit über 8. Process Classification Framework (PCF) — это универсальный классификатор типовых бизнес-процессов коммерческой организации Межотраслевая классификация бизнес-процессов APQC PCF Feb 6, 2019 · Effective benchmarking requires common definitions and processes. Feb 21, 2025 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). APQC (American Productivity & Quality Center) is the world’s foremost authority on benchmarking, best practices, process and performance improvement, and knowledge management (KM). Aug 30, 2023 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop May 13, 2017 · The process classification framework was developed by APQC and its member companies as an open standard to facilitate improvement through process management and benchmarking, regardless of apqc’s process classification framework® (pcf) for supply chain management Our widely-used PCF is especially useful for organizations seeking to improve their supply chain processes. Dec 3, 2019 · APQC's Process Classification Framework® (PCF) contains hundreds of processes. 3 days ago · Find links to the latest versions of APQC's PCF, a standard for process analysis and improvement across industries. 3 Process Frameworks] is a taxonomy (or list) of universal business processes performed by every business. This five-step maturity model, which was developed in 2007 as part of an APQC KM Advanced Jan 21, 2020 · APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. paradigms. Participants will understand the power and benefits of using frameworks and gain practical insights, best practices, and approaches for applying frameworks and adapting them to fit an organization’s APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop American Productivity and Quality Center (APQC. The documents also provide key performance indicators (KPIs) that APQC recommends Feb 21, 2024 · Process audits help organizations to evaluate the health of a specific process or process group. Apr 28, 2023 · APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. APQC offers various process classification frameworks (PCFs) for different industries, such as aerospace, banking, healthcare, and more. March 20, 2024. Learn how to use the APQC PCF, a generic and widely adopted process framework, to scope, document and structure your business processes. You will end up with a starting framework based on the APQC Cross-Industry PCF. It was a good basis to start from and helped drive our groups to be more functional (instead of organisational). The documents also provide key performance indicators (KPIs) that APQC recommends for Based on the renowned Process Classification Framework® (PCF), the Downstream Petroleum PCF is customized to define processes used within Downstream Petroleum organizations around the world. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop We’re not just trainers, we’re improvement professionals. , process steps), which is a helpful starting point for process mapping. The original Process Classification Framework (PCF) as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. The original Process Classification Framework® (PCF) as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Jun 4, 2021 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Applying APQC’s Process Classification Framework® for Business Value (运用流程分类框架为业务价值服务) Jun 30, 2024 · 2. It includes 13 high-level Categories of work, each of Aug 21, 2024 · APQC's Process Classification Framework® (PCF) contains hundreds of processes. Nov 7, 2024 · (Hierarchy ID: 9. Dec 9, 2018 · Effective benchmarking requires common definitions and processes. 10 PROCESS CLASSIFICATION FRAMEWORK APQC's Process Classification Framework® (PCF), at its simplest level, is a list that organizations use to define work processes comprehensively and without redundancies. It also provides key performance indicators (KPIs) that APQC recommends for measuring and tracking Feb 15, 2019 · Effective benchmarking requires common definitions and processes. . Aug 25, 2019 · APQC’s Process Classification Framework (PCF)® is one example of a framework that supports organizations’ mapping efforts. This cross-industry framework has experienced more than 15 years of Feb 14, 2019 · Effective benchmarking requires common definitions and processes. CHANGE DETAILS APQC PCF Issue Tracking ID number Affected Category Change Summary 25, 93 Category 1 Mergers and acquisitions Add mergers and acquisitions framework to the cross industry framework from the consumer electronics PCF 121 Category 2 Prepare for production Process elements from CPG PCF added, including “Request engineering change Start by mapping current processes and/or systems to a process framework to see which work is currently performed by whom, where, and when. 4 مدل فرایندی apqc process classification framework (pcf) نسخه جدید APQC منتشر شد. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Apr 12, 2022 · 来源：HR呦呵家 理论参考 1. These reference pieces details the categories of the PCF relevant to supply chain management, as well as defines the specific PROCESS CLASSIFICATION FRAMEWORKSM Version 6. Jun 5, 2023 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). این روزها نام مدل مرجع apqc را به عنوان یک چارچوب طبقهبندی فرایندهای کسب و کار، زیاد میشنویم. APQC’S PROCESS CLASSIFICATION FRAMEWORK® CURRENT LIST OF THE AVAILABLE PCFS: If you have any questions about how to apply the PCF in your organization, please contact: John Tes-mer, APQC’s Director of Open Standards Benchmarking at jtesmer@apqc. This reference can help organizations identify and align the activities that fall within each process. It also provides industry-specific frameworks for benchmarking, business process management, and content management. Learn more about PCF's features, benefits, and applications on APQC's website. %PDF-1. ©2018 APQC. Our Advisory Services team works with clients to understand the business Apr 17, 2016 · The full APQC model. Apr 28, 2023 · Based on APQC's Process Classification FrameworkSM (PCF), the City Government PCF is customized to define processes used primarily by the governments of cities and other local municipalities. Understanding the source of risks, as well as the reliability of a process, allows an organization to plan for and ideally prevent negative outcomes. APQC partners This APQC process classification is a copyrighted framework showing six PCF levels featuring Operating processes, management, and support services. Aug 5, 2021 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). 000 Teilnehmern aus verschiedenen Branchen auf der ganzen Welt. There are several business process frameworks available such as Enhanced Telecommunications Operations Map (eTOM), Information Technology Infrastructure Library (ITIL), Process Classification Framework® (PCF), Supply Chain Operations Reference (SCOR), and Value Reference Model (VRM) [1, 19, 20]. Use our best practices, case studies, white papers, and other resources to improve performance and identify new opportunities before your competitors do. APQC’s Process Classification Framework® (PCF) addresses supply chain management—and within that, manufacturing. The documents in this collection contain detailed definitions for all process elements within the PCF version 7. Jun 21, 2011 · Effective benchmarking requires common definitions and processes. ALL RIGHTS RESERVED APQC’S INPUT-OUTPUT MEASUREMENT FRAMEWORK APQC’s Input-Output Measurement Framework (Figure 2) is yet another means of presenting a snapshot of an organization’s performance. APQC offers the Process Classification Framework® (PCF), a reliable and robust framework used by hundreds of leading companies worldwide to benchmark, manage, and define business processes. They can use the original APQC Process Classification Framework (PCF)SM as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. At its INTRODUCTION TO APQC’S PROCESS CLASSIFICATION FRAMEWORK® APQC’s Process Classification Framework (PCF)® creates a common language to discuss, benchmark, and organize the work that businesses perform. IBM's Identity Governance Intelligence software relies on risk modeling associated with business activities that are consistent with APQC's PCF. Sep 20, 2018 · Este framework PCF es accesible de forma gratuita tanto en formato PDF como en excel y, actualmente se encuentra en su versión 7. Download the official PCF framework on the APQC website. Additional Resources: Leveraging APQC's Process Classification Framework (PCF) for More Effective Processes Feb 2, 2025 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). Launched in 2004, Open Standards Benchmarking - or OSB - is powered by the world’s largest database of process measures and validated performance metrics, provided by thousands of organizations from around the world in nearly every industry. www. The articles highlight Oct 23, 2018 · In this PPM conference summary, IBM's Michael Melore explores how IBM leverages APQC's Process Classification Framework for its client's business risk and compliance reporting. Prepared using data from APQC’s Open Standards Benchmarking® in Internal Controls, the table below highlights key benchmarks for various industries and organizational sizes. The APQC PCF is published as a generic cross industry framework and 11 industry specific frameworks. The PCF provides the foundation for APQC’s Open Standards Benchmarking SM (OSB) database and the work of its advisory council of global industry leaders. In this article, APQC fully defines the relevant concepts behind its process maturity model, introduces the various APQC is world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. We’ve been at the forefront of KM since APQC’s Chairman of the Board and former CEO Carla O’Dell, helped establish KM as a vital business discipline in 1993. APQC is the leading source for innovative thinking and the latest research in knowledge management. It describes a seven-step cycle through which knowledge is created, identified, collected, reviewed, shared, accessed, and used. Dec 11, 2024 · APQC’s research and tools can help your organization develop and implement sustainable business management processes. Ein international anerkanntes Hilfsmittel für Prozess- und Leistungsverbesserung, hilft APQC Aug 20, 2006 · The Process Classification Framework (PCF) serves as a high-level, generic enterprise model or taxonomy that encourages businesses and other organizations to see their activities from a cross-industry process viewpoint instead of from a narrow functional viewpoint. APQC’s Process Classification Framework® (PCF) addresses supply chain management — and within that subset, sourcing and procurement. APQC has developed strategic “health check” tools to quickly determine an organization’s level of maturity and highlight any gaps. Sep 22, 2023 · APQC’s data and analytics research gives you the tools, techniques, and strategies you need to understand and benefit from this rapidly-growing business movement. To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC Process Classification Framework (PCF) – Banking PCF - PDF Version 6. The PCF was developed by APQC and its member companies as an open standard to Feb 25, 2020 · APQC PCF – The APQC Process Classification Framework (PCF) is arguably the most well-known and widely adopted process framework. This framework takes a closer look at each step of the Knowledge Flow Process, offering definitions, improvement ideas, recommended approaches and enablers, and Apr 28, 2023 · The Process Classification Framework (PCF) provides a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. 0 OVERVIEW APQC’s Process Classification FrameworkSM (PCF) is a taxonomy of cross-functional business processes intended to allow the objective comparison of organizational performance within and among organizations. The PCF (and all the associated measures, and definitions) was developed by APQC and its member companies as an open Jun 17, 2022 · The APQC, likewise, in their Process Classification Framework, recognize three classifications, although they combine management and support processes under the same banner. APQC's Seven Tenets of Process Management℠ provide a clear framework any organization can use to plan its process management implementation and measure progress and maturity. The original Process Classification Framework (PCF)® as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. Jan 24, 2025 · Understanding the APQC Process Classification Framework The APQC Process Classification Framework (PCF) is an invaluable resource for organisations seeking to optimise their operations. They can use the original Process Classification Framework (PCF)SM as a common language and open standard to allow organizations to see and discuss their activities from an industry-neutral viewpoint. com. Jan 22, 2025 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). The APQC’s Process Classification Framework (PCF) has been around for just over 20 years, with the first version created in 1992. Apr 22, 2019 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). This article details the elements of the PCF relevant to logistics, as well as defines the specific logistics processes and key Research provided by APQC, the international resource for benchmarks and best practices K02247 ©2010 APQC. The process chart contains two sections: a process flow diagram powerpoint on the top and a hierarchical column design beneath. In our Resource Library, you’ll find articles, best practices, KPIs and other essential resources on process management topics ranging from how to use our Process Classification Framework (PCF) ® to breaking down operational silos. 1. This article details the elements in the PCF relevant to procurement, as well as defines the specific sourcing 转载于： 流程分类框架 APQC PCF 概述01 PCF是什么？流程分类框架®（Process Classification Framework - PCF）是跨职能业务流程的分类法，可对组织内部和组织之间的绩效进行客观的比较。 Aug 23, 2023 · APQC’s Knowledge Flow Process is a vehicle to think about how knowledge flows through organizations. The PCF is a high-level, industry-neutral enterprise process model that allows organizations to see their business processes from a cross-industry viewpoint. Aug 25, 2023 · To build strong processes across the enterprise, organizations must establish a firm foundation based on seven critical tenets. 版本7. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop Oct 12, 2023 · APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. These maps provide a view of the common processes in key end-to-end processes (e. Mar 12, 2024 · To objectively assess, manage, and compare manufacturing practices and results, organizations need a standard framework for classifying and defining processes. Además, y aunque PCF es esencialmente transversal a cualquier sector, existen particularizaciones sectoriales disponibles en la misma web de APQC. It is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. The APQC is a member-based organization but has made the PCF available to non-members after registration. Organizations can use this information to benchmark and continuously improve their financial “We use the APQC Process Classification Framework ® researching these core areas: to map the employee role and responsibility. Feb 21, 2019 · Effective benchmarking requires common definitions and processes. PCF elements are broken down from Category to Task in successive, Apr 28, 2023 · APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and externally with organizations from any industry. The PCF was developed by APQC and its member companies as an open standard Search for APQC - Process Classification Framework Community. This best practice Mar 5, 2025 · Process management can revolutionize the way an organization does business and generates value. Es por tanto, probablemente, el mejor punto de partida si no Trusted by the world’s top KM programs, APQC’s Knowledge Management Framework outlines the stages of KM strategy implementation along with the actions necessary at each stage to move you to the next level. In this article, you will learn:what the PCF is, why organizations use it, the difference between cross-industry and industry-specific PCFs, and how to access process definitions and metrics for processes in the PCF. 0. For organizations seeking to improve their process or knowledge management efforts, an important first step is to thoroughly and objectively assess current capabilities and performance. The PCF is a list of universal business processes performed by every business, giving you a common language to communicate and define work processes across your organization. Über APQC . APQC’s Process Classification Framework® (PCF) addresses supply chain management—and within that subset, logistics. Most often, they are used to determine critical gaps in understanding, identify factors that impact the performance of the process, and highlight substantive areas for improvement. 4 %âãÏÓ 200 0 obj > endobj xref 200 45 0000000016 00000 n 0000001733 00000 n 0000001892 00000 n 0000002431 00000 n 0000002981 00000 n 0000003449 00000 n 0000003563 00000 n 0000003971 00000 n 0000004496 00000 n 0000005747 00000 n 0000007146 00000 n 0000007310 00000 n 0000007422 00000 n 0000008679 00000 n 0000009731 00000 n 0000010765 00000 n 0000011235 00000 n 0000011819 00000 n Apr 28, 2023 · Effective benchmarking requires common definitions and processes. APQC’sProcess Classification Framework (PCF) is a taxonomy of cross-functional business processes intended to allow the objective comparison of organizational performance within and among organizations. They are designed as references to help organizations identify and align their activities with global terminology. This APQC Process Classification Framework® (“PCF”) is an open standard developed by APQC, a nonprofit that promotes benchmarking and best practices worldwide. 1 （跨行业流程分类框架 7. , city councils), executive (i. Uno de estos procesos es la “Gestión de Procesos” sobre el cual hablaremos en esta entrada. Articles. The documents also provide key performance indicators (KPIs) that APQC recommends for APQC designed the PCF in a way that any organization can adopt it and find most of its process activities in it. e. Like a shared language, organizations need to make apples-to-apples comparisons to obtain accurate benchmarks and metrics. در این مقاله به اهمیت apqc و نحوه استفاده از آن میپردازیم. For those interested in modeling the whole company , here is the APQC Framework. Participants will understand the power and benefits of using frameworks and gain practical insights, best practices, and approaches for applying frameworks and adapting them to fit an organization’s specific needs. APQC's Resource Library – on demand access to articles, case studies, models, tools, white papers, and more ; Benchmarking tools including assessments and Benchmarks on Demand, powered by APQC’s Open Standards BenchmarkingSM database, the world’s largest database of benchmarks and best practices, all validated by APQC data analysts framework has experienced more than 20 years of creative use by thousands of organizations worldwide. PCF elements are broken down from Category to Task in successive, APQC has a collection of end-to-end process maps, based on the Process Classification Framework®, combined with related KPIs and benchmarks for the most common end-to-end processes. g. It also forms the basis for a variety of projects related to business processes. The PCF is arguably the most well-known and possibly most commonly used Business Process Framework. The APQC PCF is published in a generic cross industry framework and 14 industry specific frameworks. Jan 29, 2025 · To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop The PCF Framework was developed by APQC, a global resource for benchmarking and best practices, and its member companies as an open standard to facilitate improvement through process management and benchmarking, regardless of industry, size, or geography. One common way organizations can overcome these challenges is by using a process framework, like APQC’s Process Classification Framework® (PCF) as a reference guide. With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop May 19, 2023 · An exploration of the APQC PCF in detail and examples of how to apply the framework in your business. PROCESS CLASSIFICATION FRAMEWORK® APQC’s Process Classification Framework (PCF)® helps organizations benchmark, manage content, and perform process management activities. APQC’s unique structure as a member-based nonprofit makes it a differentiator in the marketplace. Use APQC’s industry-leading resources and expertise in Human Capital Management (HCM) to meet your productivity and quality goals. Working with more than 500 organizations worldwide in all industries, APQC focuses on providing organizations with the information they need to work smarter, faster, and with confidence. The maps give a general view of the end-to-end process and should be used as a starting point and/or reference guide for organizations to use when creating their APQC offers a wide range of assessments and surveys to help you understand your current situation so you can set baselines and goals for improvement initiatives. In turn, risk management ultimately leads to more consistent processes. APQC PCF v7. The PCF is intended to facilitate organizational improvement through process management and benchmarking, regardless of industry, size, or geography. Apr 28, 2023 · Effective benchmarking requires common definitions and processes. About APQC Framework. The original Process Classification Framework® (PCF) provides a common language and open standard that allows organizations to see and discuss their activities from an industry-neutral viewpoint. 8 in APQC’s Process Classification Framework®). 0, “Manage information technology,” with a specific focus on collecting Effective benchmarking requires common definitions and processes. This interactive framework guides you towards the best approach to your KM strategy with detailed explanations of every step of the way. The PCF was developed by APQC and its member companies as an open standard Nov 26, 2019 · Kia ora Tanya, we used the APQC framework to help develop our process groups, although we modified it to work for us. 4. Dec 3, 2018 · Effective benchmarking requires common definitions and processes. APQC’s Levels of KM Maturity It is impossible to explain how the CAT works without introducing APQ’s Levels of Knowledge Management MaturitySM framework (Figure 1), which forms the basis of the assessment. Use the PCF for a variety of activities, from implementing business process automation to establishing process baselines to within your supply chain. Apr 28, 2023 · While cross-industry content is valuable, APQC recognizes that for some industries it is more difficult to apply such a framework. In this article, you will learn about the PCF’s structure and key elements as well as the different formats and versions of the PCF. Jonathan Kraft, Manager of Open Standards Benchmarking at APQC, explains the five use cases for the Process Classification Framework (PCF)®, the world’s most widely-used process framework, including process discovery and standardization, process improvement, technology implementation, benchmarking, and content management. rxaritp nkxld potpp mtjmgyg godh ulp gsdwo seq xuh sssu gaqf lglpfo xgugctd nyqjivk qewkq