Plex not available outside your network 1 I just noticed the remote access message. I used win7 before, and remote access worked just fine with me forwarding the ports through my router. The settings in plex server I have mapped the port 33333 and got the green tick. Then I tried to connect to this server - from nvidia shield tv pro with plex app: it shows a yellow triangle next to my plex server's name - from my workstation with win10 plex app: same triangle and it says "server not available" Network setup: Nov 15, 2020 · I’m having issues where it says Not available outside network and is in red, but one of my users that I have added can connect ok from outside. 1: 66: January 8, 2020 People can't see my plex. Check your network settings, sign in to your account, enable remote access, and more. Check Your Internet Upload Speed. Here is my setup: Verizon FiOS Quantum Gateway Router. New replies are no longer allowed. Previously, I restarted my Synology server and remote access was working. I click allow access and it then says "fully accessible outside your network". But when I try to access it remotely, I am not able to. My Vizio TV can’t find it because it isn’t searching for the server’s external IP. Oct 6, 2018 · A user shares their experience of troubleshooting Plex server not available outside your network on Docker, OS X. Jul 29, 2016 · I recently upgraded to windows 10, and since then, my Plex remote access has not worked. Check your firewall to see if anything incoming is being blocked on your plex port. I have a dedicated IP for the NAS but still don’t ever get a very good remote connections even though my internet is pretty fast at 700 to 800 mbps. 1 Hi, since yesterday (30th Sep. Save your settings and try to use it again. Tip: It looks like your server may be connected to the Internet through multiple routers or other network devices. have honestly never tried remote access feature. Feb 11, 2024 · Hello all, I’ve enabled remote access on my Plex server but I have a message saying “Not available outside your network: Your server is signed in to Plex, but it is not reachable from outside your network. Everything was fine for Nov 24, 2023 · So make sure to double-check and have the same number on your router and in your Plex app Remote Access settings. I shouldn’t have to do anything to my router configuration Aug 29, 2023 · This topic was automatically closed 90 days after the last reply. So I tried all the troubleshooting. Something is still blocking it and I keep getting the same message whether or not I check the box for " Manually It's a mikrotik router and I don't think it has port triggering. I can connect directly and remotely and remote streaming is perfect. * Also the Public IP shows as 115. But when I reload the page after that time period it'll go back to "Not accessible outside your network". 5. You need to set a static IP for the machine running your Plex server. It's working great on the internal network (192. I have attached 2 screen shots for the reference. it totally works fine from outside my network. Not sure what changed, it didn't used to say this. Try putting your Plex PC in the DMZ and than turn off port forwarding. In the two weeks I have even switched between two different home networks and no matter where I am it doesn’t seem to work. 2. 32. When I access to my domain I can play movies with no issue When I access to my server by mobile app it returns an bandwidth limit message because the indirect access. 1 Dear community, I have a Plex server running on a NAS DS220. I have performed the last Plex updates and I have not changed anything else. 994 Player Version#: This was working great until today. 20. 10. The problem seems to be coming from Plex’s servers in communicating with it. Jan 5, 2019 · Server Version#: Version 1. Then forward your port to the static IP your Plex server has. Jul 19, 2020 · Have you actually tried accessing it from outside the network to determine if it really is or is not accessible? Also since it's windows you have to open the port in the windows firewall as well if you can not access it. Jan 5, 2020 · I use Docker + Traefik to manage all the services I use including Plex. I do not have any firewalls or security software running and I still have the issue. I don’t know if anyone else has been having the same Dec 14, 2016 · Hi. 78: 17240 Internet" after ~10-20s pass, or, as soon as I try to watch a video remotely: "Not available outside your network" Feb 15, 2020 · Server Version#: 1. tv/desktop/ and can Mar 30, 2016 · There is NO clear and simple explanation for how to resolve this issue and get it working. 0. My ip is set to 192. I’ve searched the forums and FAQs, know enough to disable my firewall, anti-virus, blocking software, and I know how to (and have) open port 32400 TCP & UDP to allow Plex to be ‘seen’. Sep 8, 2020 · Having a hell of time trying to figure out the plex remote access. I've checked a few times since then with the mobile network on my phone and it still plays media f on my server but I was just wondering if anyone else is having this issue. Here is my current setup… Starlink in bypass mode [192. Solid internet speeds, check. Fortunately, a Plex team member on the official forum has escalated this issue for further investigation. Dec 4, 2023 · Learn how to fix common problems with Plex app not finding or connecting to Plex Media Server. I don’t have any problems accessing the server remotely. I can post Oct 30, 2023 · If your server is not configured for remote access, it will display the message “Not available outside your network,” as mentioned earlier. I have the NAS connected directly to the router…so it goes, xfinity/router/nas. 243. I have shutdown and restarted the plex media software. Latest Plex server update, check. Limited Remote Video Quality. my synology DS918+ is Aug 25, 2016 · Newbie with: Not available outside your network. I shifted from using the Synology installable package to a docker container for Plex. Plex works fine except for one thing: the “Not available outside your network” error. The solutions include updating Plex, disabling firewalls, power cycling, enabling uPnP or NAT-PMP, and forwarding the port manually. Mar 10, 2023 · If these are not enabled or have different configurations set than required, Plex Remote Access will not work. I use reverse proxy because I dont know how to change plex port Is it possible hide From your post it’s unclear if you have double NAT on your own network (ie two routers of your own that are both doing NAT), or if you are behind CG-NAT (ie one of the NAT is done upstream on the ISP’s network, the other is on your side). Mar 6, 2024 · The Plex remote access "not available outside your network" error is brought about by several factors. Use Bridge Mode to Resolve Address Problems. Unable to get it to work remotely. All works from home network but as soon as I'm outside on 3G or another wifi network I can't see Mar 15, 2024 · Server Version#: Latest Stable Player Version#: Latest Stable I have Remote Access Enabled on PMS, I point my browser (LAN) at https://app. I have exhausted all the options presented by Plex themselves, and still no way of gaining access outside my network. Desktops & Laptops. Click the large orange button that reads “Enable Remote Access”. It Oct 1, 2021 · Server Version#: 1. This is with a gigabit internet connection and decent hardware. This page is community-driven and not run by or affiliated with Plex, Inc. 66. Feb 16, 2020 · I am still unable to access my service remotely. It says: Not available outside your network Your server is signed in to Plex, but is not reachable from outside your network. Plex seems to intermittently say "Not available outside your network" and I can't figure out the cause. Buffalo WZR-300HP connected via ethernet, configured as an AP, running DD-WRT v24-sp2 firmware (newest for this router). But the quality of the 720/1080p videos is capped at 320p (the "highest" quality setting available for Jul 6, 2023 · I am at a bit of a loss here. My Plex can access other Plex servers that share with me but others that I’ve invited can’t access my Plex. Im already trying since 2 Days to forward my Server outside the network, but it doesnt work… My server is running ubuntu server edt. This happened just out of nowhere, I haven't installed any software (VPN; firewall or changed anything in my Antivirus). Sorry in advance if I’ve done something wrong, literally no idea what I’m doing but I need some help. Feb 1, 2024 · I’m running two separate servers - one on Windows, the other on Synology NAS. tv/web it says insecure connection. Please help! Jun 5, 2015 · I am running into an issue with some of the latest builds -- they have been reporting that my plex srver is "Not available outside your network" However I can confirm Aug 3, 2015 · Hi, I am looking for help to fix the Router settings to access my Library from outside my internal wireless network at home. 1] —> TP-Link AX1800 in Dynamic IP mode. RegiePub December 13, 2023, 1:01pm 1. Recently, I started receiving a " Not available outside your network" error. 116. For plex, I have set it to basic auth (not oauth). 3400 this morning and not my remote access is working. 6364 Synology version#: 7. server-mac. 2nd, quality in remote streaming is limited to "Convert (0. However, I cannot access the Plex server outside of my home network. Really confused. Check the Connection of Plex Media Server. Port-forwarding is only if you want to access your Plex Media Server from outside your home network, ie your phone, at parent's house, etc. Remote Access. Check if port 32400 (or whatever you set it to if it's not the default) is reachable from outside your network https://portchecker. Apr 27, 2023 · I have been dealing with for years now. PleX always says "Not available outside your network" and only connects as Indirect, capping at 2mb. FYI my troubled server is not at the IP that I am posting from. Nothing else hasn’t changed on my network or server. This is what I am getting: "Fully accessible outside your network" "Private 192. Double NAT: NAT (Network address translation) handles the task of managing all network requests coming into your public IP against all the internal IPs. I'm not sure how to fix this, looking for any help, thanks! For questions and comments about the Plex Media Server. Hoping you can help me out. Manually specify public port to 32400, check. Exceptions for Plex in Microsoft defender firewall, check. I have metallb setup and I can access the plex server just fine locally, but I cannot get it accessible remotely Sep 4, 2018 · OK, so for almost 2 weeks my server has not been available for remote access. You should now be able to access your Plex media server from outside your home network using the external IP address of your router and the port number you specified. In Plex settings, I have set the following: My problem is that my Plex server says Not available outside your network but I can see my media library and play the files when I access through my iOS app when I am on mobile data. I can access media from my Android phone while on 4G, no warning about "no direct connection available. 109 and mine is 125. 13 and opened port 333333. Anyone know what the heck is Nov 24, 2023 · So make sure to double-check and have the same number on your router and in your Plex app Remote Access settings. I am traveling soon and want my plex to be available outside my network. It used to work well, but since I don't exactly know when (a couple of days probably) it doesn't work anymore. with some other stuff, and those things work with forwarding etc… So I am at the moment pretty confused tbh. 0/24), but every time I turn on remote access (and force the 32400 port) I get the green "Fully accessible outside your network" text for just a few seconds before it turns red and fails. Server Version#: 1. Perhaps because I have two servers behind the same (internet accessible) IP address? Thanks! Jul 27, 2015 · I’m roughly an intermediate PC user, but with very little knowledge of networking, and after 3 hours of messing with port forwards and other options I come to you all for help. Port is forwarded and router firewall rules are relaxed. Jan 12, 2022 · Learn how to fix the Not available outside your network error when using Remote Access for your Plex Media Server. Currently it says “Not availabla outside your network”. What’s up guys, i have a probleme with my remote acces. Is this The plex box is set up in my router with a static IP and an open port 32400. May 9, 2019 · Server Version#: 1. Sep 3, 2024 · Server Version#: 1. If your server is currently not configured for remote access, it will say “Not available outside your network” as seen above. 3. 81. 14. 8994 Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> Hey, I’m I can still, despite it saying otherwise, access plex via apps anywhere outside my network. The interesting thing is that it shows my Public IP address for both the Private and Public addresses. Could be your ISP maybe blocking some ports that Plex uses although I can't see that being the issue. In the Plex Web App, the server's Remote Access tab says Not available outside your network. I'm trying to enable remote access to my Plex server so I can connect to it from home via the Plex API and download some of the metadata about my library. They provide the solution of changing the port forwarding settings and the logs of the problem. WebGui works and I can see my test movie there. 6486 I installed Plex via the Synology NAS’s Package Center. 109 I had my friend outside the network If your PC and Roku are on the same home network, you do not need to configure port-forwarding. I found this: "The default Mikrotik firewall rules allow triggering. My internet provider has not bridge my router (as far as i know). 2021) my plex server shows the error message " Not available outside your For questions and comments about the Plex Media Server. Issue esclated. Mar 20, 2024 · Server Version#: 140. I’ve tried running a repair on plex and have restarted my plex server and router but still same issue. co/ Should look something like this: If it's not, make sure they didn't reset your modem/router's settings. I just ran the server update. 5 and my system is set to 192. I have seen others with similar issues but I am on the current version, but I haven’t had any issues here. I am having trouble with my remote access. To do this I need to enable remote access but when I turned it on on the remote access tab it says "Not available outside your network. All you have to do is sign in to Plex from your Roku. I set up a Plex server so my mum and her partner can watch some stuff at their place and to allow a friend to do the same at his place. I have my modem from my ISP here in Thailand where I live that is connected to my Google Wifi pod that I use as my wifi router that in turn is connected to a switch. Source. the port doesn't work either. When Plex started there was a red exclamation next to Remote Access. I have checked my router and made sure it had UPnP support and did all the steps to solve it on plex support page unfortunately I can not figure out for the life of me For questions and comments about the Plex Media Server. Aug 22, 2024 · Learn how to access your Plex Media Server from outside your local network with Remote Access. 7349 Player Version#: Sorry if I am not posting all info correctly. Your server is signed in to Plex, but is not reachable from outside your network. Static IP, check. It says in the remote access link "Not available outside your network". 1944 Player Version#: Hi all, I’ve been unable to get this problem solved for a while now,. Local IP 192. Got plex setup on my windows 7 desktop, opened port on virgin superhub. Why am I only getting indirect playback? Do I have my settings correct Feb 21, 2017 · Upgraded to Version 1. 3. 8679-424562606 Player Version#: 1. By default, you'll only see a simple view (the information in the large red box below), for the more advanced view with the "Server Mapping" information visible, click on the "Show Advanced" button in the upper right corner of the navigation bar. Not available outside your network. I’m seeing online that i should be able to connect just fine after allowing port 32400 in windows defender but that does not seem to be the case. However the Private IP shows as 172. 11 Jul 19, 2015 · I did what I was instructed and I have Plex successfully showing as being available outside my network on my PMS dashboard . Any idea what could be causing this and how I fix it ? For questions and comments about the Plex Media Server. If you can post the logs if you have them, it should help. Set a static IP for my plex server (on my desktop) on my router, as Asus RT-AC68U Enabled port forwarding of TCP 32400 Any advice? I’d love to be able to stream my own music Jan 16, 2025 · To do that, you need to be able to access your Plex Media Server when away from your local network. All was working fine until 2 days ago when neither Jun 2, 2021 · I use the hotio plex docker on my unraid server. 9. 1st, Plex says that it's "Not available outside your network", expect it is, I can watch movies and shows on my phone via 5G, and on my girlfriend's android TV via her fiber optic connection. 6. 1. In server mapping, I have the green arrow between private and public IPs, but a red X But even though I've forwarded the Ports through my Archer C7 router, and also allowed them through firewall on PC, it still says "Not available outside your network" - Sometimes I have access, when I open the server from the PC, but within a minute, it goes back to not available. Last night I was preparing to see some movies, and found a red simbol in Remote Access. Find out how to check your router, firewall, port forwarding, and other settings. Manually spec. 100. In the Plex web interface, recently Plex started telling me my server is not available outside the network. Which means that your Plex haven’t connected to outer internet and we can do diagnostic to Plex remote access to solve this problem. However, whenever I click “Remote Access” under settings now, it initially says it is available outside my network, but then quickly changes to “not available outside your network. As stated, no problem accessing the server outside my network. Here's how to fix it in a few simple steps. Try connecting it directly to your primary device, or visit our support Aug 22, 2015 · Ever since i have had to change my password my plex does not connect outside my home network. If I click "retry" on that same server config page I get "Fully accessible outside your network" and it'll stay that way for a while, maybe 15-30 min. If I try to disable and then enable again the remote access, it turns green, says “Fully accessible…”, then after a few seconds it turns red again, with “Not available Port forwarding, check. Complete beginner to this stuff, can someone pls help? On a Mac and it says there is a Double-NAT scenario. 41. Note that not all of our apps yet support connecting through “Relay”. inside the home. If your Plex server has a static IP on the local network, and you have setup port forwarding for Plex it should work. Everything is connected by ethernet cables. All of my home phones, tablets, and other computer can access the plex except my Dec 13, 2023 · Not available outside your network. This has only been going on for a few months. 4. I have gone into “Firewall & Security” added a port forwarding rule for the static IP assigned to the Plex server on the standard port (32400) but the server is still not accessible outside my network. Checking the settings, I get the dreaded red icon saying it is not available outside my network. I even tried manual port forwarding via router, but didn’t help. . 4. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. It is just a Plex thing, so when it happens, test it outside of you network to make sure. 56. 168. org and I got a the following message: Error: I could not see your service on Mar 21, 2023 · For some reason, the remote access does not stay connected. One of my extrernal user just informed me that my plex server is not accessible anymore. 8439 The server is working, and is externally accessible … but it’s (incorrectly) reporting that it is not. Solved! Your server is signed in to Plex, but is not reachable from outside your network. Aug 18, 2019 · Hi, I’m new to Plex and have no idea how to set up remote access at all, it just says that it is not reachable from outside my network. I realize much has been written about this networking issue, but I’m not an IT guru and I don’t have a ton of time to experiment, so I haven’t gotten this working. server My windows 10 Plex server did something crazy last night where it all of a sudden started showing that it's no longer available outside my network. Jul 6, 2023 · Learn why you can't access Plex server remotely and how to solve the problem with five methods. 2. Yay. 24. Jun 18, 2015 · Until 2 days ago I was able to use Plex with my Samsung TV just perfect. Under Plex’s “Remote Access” it says “Not available outside your network”. Enabling remote access gives me the Not available outside your network yet, my friends (on their own network) can see and connect to my server. I do have 32400 I am having difficulty setting up my new UDM Pro to allow remote Plex connections. In Plex config, port forwarding of 32400 has been configured. 8921 Player Version#: I’ve used remote access for years. I’ve got port forwarding on. ” Please help… Oct 19, 2023 · I personally would recommend not relying on UPNP for this. Manually Forward Your Ports. 236. Jan 23, 2024 · jason_bunnell_gmail_com January 23, 2024, 5:11pm . *** but when I do a whatismyip. I have done everything it has said to do and more and it is still not working. The weird thing is . Plex Forum "Not available outside your network" May 26, 2017 · This server has been going strong and now Plex’s servers can’t find my server. But no ETA for a fix was My Plex Media Server (PMS) is on my Desktop PC, connected through WiFi to my ISP-provided router. " I am using T-Mobile Home internet, as well as T-Mobile for my phone network. 7998-7000 Player Version#: latest windows desktop Getting the “Not available outside your network” message in my plex remote access setup since I’ve got Starlink. I have traefik2 running using oauth and working great with sabnzbd, radarr, sonarr, portainer, organizer. Checked with open port tool and it's open. May 23, 2016 · Within the Settings menu select, the "Server" tab. 1-69057 300K subscribers in the PleX community. My troubleshooting steps: I have enabled “manually specified public port” and even disabled it. If your server is right now not configured for remote access, it will say "Not available outside your network" as observed previously. i have been trying to connect directly usine http Nov 20, 2020 · Plex works beautifully in-network; i. 7 Mbps, 328p)", I checked my server and clients (1 android phone, 2 windows laptop, 1 android For questions and comments about the Plex Media Server. When it finished remote access showed green for a minute, then flipped back to the message above. The plex server is hosted on a Synology NAS 1520+. so i can sit there and watch that remote access page and it will go unavailable then fix it self like maybe 30 times an hour I stumbled and struggled with mounting the drives and all that fun stuff, but I was able to eventually get it to work on my local network. 2368 Player Version#: Hi Everyone, Been using plex for a very very long time now. In fact I plan to download and LEAVE it on my moms smart TV once i get there so she can watch my server contents. I am just going to upload the log, probably it will helps, ahh and btw. Tip! Apr 8, 2020 · Server Version#:1. Find out the prerequisites, settings, and tips for automatic or manual configuration, and how to fix common issues. However every time i check the settings>Remote access it says not available. 7571 Player Version#: Hello, I’m currently trying to get remote access to my plex server, i had no idea about starlink using CGnat so was kinda blind sided by this issue. I’ve looked through the troubleshooting guide and tried to see if port 32400 was open using canyouseeme. But now I would like to and am running into an issue. 5. Make sure Plex is running then do a port check again. 7. I have some trouble though with the remote access. Inside Plex: Anyway, I left the option on for configuration of out-of-network access. 2630 Player Version#:4. For Automatic Connections, Enable UPnP. Jan 17, 2017 · I got no issue viewing my server at home but can’t access from outside. So far, my Plex media server works great on my own home network (usually via LAN cable - wifi is a bit slow), but I can’t see it outside my home network . If I click "retry" on the manually specified port, it will usually revert to saying "fully accessible outside your network". There are situations where a ‘double’ NAT occurs which causes a lot of issues Dec 2, 2023 · You may be able to connect directly by changing your home network settings” From there I’ve also noted it comes up with a red exclamation mark in my settings on my server saying “not available o Apr 10, 2022 · The server has worked fine outside the network until I installed a UDM-PRO onto the network, now I get intermitant flags that the connection is not avaliable outside the network even though you can still connect to it. 40. If those are fine then there's a good chance that you're now behind a NAT and won't be able to bypass it. The Plex Media Server is smart software that makes… Set it up, and it seems to be fine, although if I refresh the Plex Dashboard, it'll say not available outside my network, but if I click Retry on port 32400, it'll go green My girlfriend's Roku is still showing Limited Quality. 123: 32400 Public 12. Any IP you set will be internal. This happens all the time on my system and I have been running Plex for a long time. 19. Oct 30, 2023 · Let’s explore how to enable remote access and troubleshoot common problems to fix Plex remote access issues. 6562 on my QNAP and haven’t been able to get a direct connection working. I use Plexamp on Android. 30. I feel like it started right after the most recent update. I’ve done the following. Nov 7, 2023 · I have uninstalled the app, the media server been through every single setting numerous times, looked in YouTube and in here, disabled the Hub and Windows firewall wall and used Manual specify port due to fact It goes green sometimes for remote access then goes Red saying ’ Not available outside your network’ Aug 10, 2023 · Server Version#: Version 1. I hope the scanning time is not a result of me setting it up wrong. Plex Media Server. I know a bit about computers, but not enough to fully understand port forwarding or literally most decently technical aspects. They have a Sep 26, 2024 · Server Version#: 1. " I click `enable remote access` in Plex, and it says `Fully accessible outside your network` I refresh the plex settings page and it says `Not available outside your network` I don't get it. OK canyouseeme will show your outside IP. 6. Feb 6, 2024 · Server Version#: Player Version#: 4. I have migrated my plex server to the Truecharts Stable application in hopes to assign my server to a different IP than what my truenas host uses. Wondering if this is really an issue. I'm having a similar issue where if I go localhost:port, it shows as available outside network, but if I go to Plex. 189. 34. In cases where users have trouble setting up their server to be accessible remotely, we can help provide access using our Relay feature. 5033 Player Version#: Web 4. Forwarded port in nest wifi as well, only started happening in the last month or so Oct 25, 2023 · Server Version#:1. " Not available outside your network Your server is signed in to Plex, but is not reachable from outside your network. i have a home computer used just for the plex media, my router is a linksys ea2700, but i get it to show up on other computers outside my home network. Aug 6, 2024 · Server Version#: 1. But when I try and access it away from home, I can’t get in. i tried For questions and comments about the Plex Media Server. This indicates that your Plex server hasn’t established a connection to the broader internet, and we can perform diagnostic procedures to address this issue. Jan 17, 2023 · Hi, I’ve been trying to troubleshoot remote access for a while and could do with some help. Aug 15, 2017 · I have tried everything I can think of and for some reason the Plex server is sayin "Not available outside your network". 8679 Hello everyone, first time poster. Apr 28, 2022 · Hi I’ve successfully installed nginx as reverse proxy and cloudflare I can access to my domain over 443 port and redirect it to 32400 port. Plex server is running on windows 10 Edit. " I see some trouble shooting guides and videos, but they are all kind of confusing to me. What’s confusing is I have a WD My Cloud EX2 Ultra. com it shows as 115. Wan port. Then, from the left hand navigation pane, select "Remote Access". . Oct 21, 2019 · Server Version#: 1. I can still access indirectly either way. I have plex set up on my Synology 418play NAS. Sep 25, 2023 · Server Version#: 1. 7. I’m running Plex Version 1. For questions and comments about the Plex Media Server. I also disable remote access and enabled it. However, now it doesn’t. I have disabled relay so I know that there is a direct connection. Apr 14, 2017 · Hey hopefully I am right here 🙂 Theres a problem ongoing on plex. e. 1. If it is not accessible outside the network with it in the DMZ than it is not an issue with the port forwarding setup. Plex works for me, but I cannot get it to be available outside my network. My router has uPNP enabled, but still no luck. 18. 15. 5488 Player Version#: Android, 7. Both of my servers have been saying “not available outside your network” in the remote access section of the settings, when, in fact, both servers are accessible over For questions and comments about the Plex Media Server. If it’s the former, get rid of NAT on one of the routers or open ports on both. " on Google not entirely sure if that's what you meant. It will show that it isn't available to remote users when I have five or six remote users on the system. plex. 29. hqkimf flqg ahfy psc pyrts ifsn zphqx wrw skdjsltj soonib dmka fzdjnd bdlodmmi hjemz jmmla