Citi credit card customer service email reddit. Never had a problem with physical usage.

Citi credit card customer service email reddit There are several mega banks that offer credit cards. I had a Costco credit card through citi that I paid in full and closed a little over a month ago. I initially funded the account with $25 via the debit card option to see how the account works. Citi customer service is a joke compared to every other card company I've worked with. I searched Citi website, chat with Citi, Called the new application line, called the customer service linebut none, (NONE) of them can give solid information on Extended Warranty on Rewards+ (No AF) card. I did what they told me Finally the customer service rep said they could not send a new security code to my phone and they will have to send me a letter in 7-10 days. You can do this through their app or website. Lastly, open a Secure Credit Card to start rebuilding my credit. Once your card arrives, use your new account number to register for Citi Online so you can access and manage your account virtually anywhere, anytime. Been a citi customer for many years, I can say hands down Costco is the best card they have. Please contact our Customer Service Department at 1-800-950-5114 (TTY: 1-800-325-2865) immediately to verify these transactions. As a result, I only It has $0 Annual Fee and has 1. ! stay away feom this card. Citibank Customer Service Experience . UB can take over Citi's operations effective 8/1/2022. For instance, Elan requires calling and talking to a live CSR to add your card to a mobile wallet; WTF is Citi customer service? I just called in to check the mailing status of my credit card which was sent out about 7 days ago. Costco reps can help manage other Citi brands. I've tried calling the hotline but I waited for 20min to no avail. Their customer service on the credit card side has been okay, probably comparable to Chase, though not as good as AmEx I've had to contact cap1 customer service twice in that time and Years ago, Citibank had excellent customer service, removed disputed charges immediately, and there was no paperwork involved on my part, just the initial phone call. A lot of issuer and credit card approval guidelines have been determined through A subreddit for discussing credit cards. our community is the best way to Contacting customer service via chat is more convenient and is usually faster in my experience. Customer service is almost satisfactory for me albeit they are very aggressive with personal loans, PayLiite among others. I immediately replied minutes later to the email along with the additional requirement. (You don The rep said there was nothing she could do but I brought up how I have other Citi cards and they have my new address on them, and she put me on hold and checked. The Citi ecosystem would be one of the best if not for Citi’s generally horrific customer service. So much so that I canceled my CSR and switched to AMEX (who I haven’t used their customer service yet so I can’t really comment). I want to agree that Citi has the worst customer service. That's why credit cards are not a good emergency fund. Edit: Customer service rep told me that since I opened a checking account, even thought it was opened after the Citi account was created with multiple credit cards, the checking account becomes the primary account linked with the Citi User ID. I got the $95 fee waived last year and was successful again today. I’m relatively new to credit cards and was denied for applying after recent applications for two other cards (I got those cards). Citi seems to be the only card company that allows you to earn points from bank transfers. Fifth third is a PITA with everything so I am definitely looking for better options now. I have been given contradictory information as to why my card has taken I have had 2-3 citibank cards (including custom cash) and also a citi checking account. Something like BOA With some credit cards giving cardholders an "anniversary bonus," I've decided that I will always call and ask for a retention offer on any card that I hold. Nag iba na kase ung options. But my experience is that you often need a pin in places like Iceland (where I'll be going). I got it because they don't charge international transaction fees. The only problem I had with Citi customer service was with a recent technical issue on their site which required multiple And guess what, my card was used to by $3,000 worth of Lululemon across 3 charges. Tried Experian, they said we can't help, contact Citi. This means there is already a green light with the acquisition. Did citibank provided you the tracking for your card? I received an email from them saying I was approved na daw and expect delivery within 7 days, but no info about the courier of the card. i. The company has done a remarkable job in creating a system that totally insulated themselves from their annoying customers. I currently have a dispute with my Citi Double Cash card for a merchant that sends out a semi-monthly clothing subscription box. Really wished I applied for the chase freedom flex instead lol. Wish I knew about this before applying for a Citi credit card Reply reply More replies. I attempted to cancel the subscription a week before the renewal (long story, not typical protocol but I was given the okay to do it with this timing through an email chain with their customer service). Please contact our Customer Service to provide correct information. I had to buy flight tickets worth $3500 which would have knocked out the $4000 MSR fairly quickly. Don't care much for the exit, prolly want to dumb down on regional operations and consolidate due to cost. 55% cash back card. It was quite difficult to get on hold with their customer service, no reply from emails nor from text messages. Jesus christ. Yes, when I tried to close a credit card with them a few years ago, their customer service was frustrating, but it wasn't life ending. utter nonsense trashy 1980s service by costco citi. ! most horrible service these people has and yes we will be closing this account after all verifications. A subreddit for everything about credit cards in the Philippines. I tried calling their customer service hotline but they said my 17-digit Application ID is invalid everytime I try to enter it. Citi Customer Service Reviews . Di ko makuha because I am overseas. Trying to redeem 3796 Thank you points. Chase customer service was completely awful for me. Yes their customer service has a bad reputation but other than that they are fine and many of their cards are recommended. In his business card it says that he is an SME manager. Or check it out in the app stores But you do get 4% back on gas no matter where you fill up on the costco citi credit card Reply reply Citi has great customer service as well. First the agent asks me for all my information and then tells I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. ⬇️See More Menu for FAQs and pinned Crypto. The reason most credit card YouTubers don't have the Citi trifecta is because they were denied! If you want to churn Premier the time to do it is after you have 3 credit lines with Citi. 01, customer service suggested that I make 3,796 transactions of 1 thank you point each transaction until I reach 3796 Thank you points. So you applied for a Citi credit card and you got approved. com. I don't know what I did to cause my account getting locked. What is the email of BDO? Pangit customer service nila sobra Hindi niyo pa dinedelete Citi app ninyo noh? 😂 #sepanx In my experience, my Citi Card has offered me the greatest customer service, some of the best offers, and some of the greatest security protection. call 1-210-677-0065) to retrieve your One-Time Identification Code. They seem to treat credit cards like Russian roulettes, rather than an actual service they’re providing to customers View community ranking In the Top 1% of largest communities on Reddit. Also first time I ever called Citi and got someone who seemed knowledgeable/empowered on the other end lol. Im my case im not a citi but uob customer but its currently impossible to enquire about any of their banking products because they literally just ghost you regarding and query or question. true. To be fair it's because I'm OCONUS, but literally no other card has done I asked for a customer relations email, was told no such thing. I have 12 credit cards, the most recent one being the Citi Premier (and my first Citi card apart from the Best Buy store card). So I followed the instruction but today got a response and declined yung request ko to have my annual fee reversed. If you call the number on the back of your card and get an offshore rep, I almost always request a US representative because I know they are directly employed with Citi. A guy came to our office to verify some company details from me, however Im starting to doubt the credibility of the person who came, he said that they are third party company that does the verification for Citi bank. However, they pulled Experian last time and I am 1/6 on Experian. When asked for sensitive information, I followed my instincts to not to continue the call and requested they email me instead so I could verify the details with Citibank directly. June 22 - On Citi's Mobile App, I could already see the Citi Rewards Card and received the email regarding the e-statement. Click here for FAQs. ! Having said that, it works well as a supplement to other Citi cards. Ang hassle Wondering if anyone on here can direct me on how to fix an issue with my citi credit card. Chase's customer service is stateside when you have the Sapphire Reserve. New interest rate (APR) is stated as 20. Then within the same month, card locked - fraud suspected. Can confirm. Get the Reddit app Scan this QR code to download the app now. Tbh I really wanted to get the Citi double cash card, but poor customer service is a dealbreaker for me. Citi Credit Card support has been absolutely terrible . au@citi. American Express has by far the best Purchase Protection, dispute resolution, and customer service. Or check it out in the app stores I’ve found the Citi customer service and fraud detection to be a nightmare. redbaron78 • I’ve been a Citibank credit card customer for 25+ years and have never had the problems you describe. Got approved for Citi Custom Cash on 11/10/2022 and Friday I received an email that my card is on its way is this believable? A subreddit for discussing credit cards. I love this card and thankfully haven't had any problems as others have had with Synchrony. So now I'm stuck between sending a check, or open an ADDITIONAL savings/checkng with citi to PAY for my credit card usage. I checked my Citi account, and the refund was a pending transaction. Even on cards that I don’t use. This morning, less than 24 hours later, the pending transaction has disappeared and Citi has no record of it (I called customer service this morning). I’ve been a citi premier(now strata) card holder for a year and a half, and lost my card in April. Recently I got approved for a Citi Shell Gold CC. On Feb 9 I called because it was not fixed and they told me that they would need 7-10 days from Feb 4 to start an investigation. It can't be my custom cash card because I know I already activated it. No delivery attempt has been made since they got the parcel, so inefficient! A subreddit for discussing credit cards. UPDATE: Card is now active again after 2 months I have been a customer of Citibank for 14 years and have paid the amount due in full every month for the past more than 5 years but they canceled my card for no reason and it ended with an email from them telling me "under the bank terms, the bank can close or terminate the accountholder’s account/s. The Premier is a great card on its own, Rewards+ is an excellent transit or small purchase card (MTA gets ~3. I recently called Citibank to request for annual fee reversal but the agent I talked to instructed me to send an email via the Citibank's message function in their website. They will then give you your number and exp date over the phone. I’ve requested multiple cards to be sent to me, none of which have made it to my address. But with the citi costco credit card, you DO get 4% on those gas purchases on the first $7000 of gas purchased within the given year (not 4% if getting gas at another membership-type-store though). June 24 - Received the congratulations email from Citi. I’d steer away from some of the other cards because of iffy customer service (in my own experience). I get more than 10 calls a day to which I don't usually answer anymore. Reply reply The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. After reading a ton of reddit posts about this, it seems like Citi is notorious for denying credit card fraud disputes, so I wanted to let you guys know how I was able to get some fraudulent charges reimbursed to my account. Then I contact Citibank, They themself told me we have to issue a new card and closed the old one. IMO, the best thing about Citi's customer service is that it's rare to need to contact them. I've heard some negative things about Citi, but they seem to have good cards. Current cards: local credit union - 3k limit; citi custom cash - 3. Haha thanks for the followup! Did you have to speak to customer service? Unless you have a landline phone you'll probably wait 10 days for verification mail to arrive. My credit line has been automagically increased each of the 3 years WITHOUT me asking. I was a citi customer for 10 years and didn't have as bad of experiences as people here claim to have but the consensus on here that they suck is 100% true like it is all shit, customer service, app, everything sucks and its honestly not worth their slightly better cards to deal with them. Citi's card says that it has 2% cashback (1% upon purchase and 1% upon payment). Citi Hello. I'm assuming they'll also start migrating Citi cards to their own cards but it will be business as usual until you receive your Contact citiBank Credit card Customer Support: 078-79084-528. S. Keep in mind that Amex has Jet Blue 1 I applied for Citi Premier credit card after receiving their prescreened offer over email as I was gearing for holiday shopping. 9k limit. Citi website is generally considered We will respond within 7 days upon receipt of your suggestion or complaint. they'll send mail verification in a week. Citi is good for rewards if you have no problems but fraud detection and customer service is subpar. For some reason alerts were only triggered when I turned them on from one of the accounts, but not the other. Tried searching for their customer service email but they seem to have none. Get support, learn new information, and hang out in This has to be the result of a compromised Citibank card, maybe due to a skimmer or a hacked token. It's absolutely terrible. Only get rebate on Costco gas purchases if using the Citi Costco Credit card (unless using another credit card that gives rebates on gas purchases). I don't often need customer service though. Costco/Citi sent out 13 page update of credit card terms to card holders. I kept my FF and FU cards open, but as of right now my rotation is the amex gold and plat with plans to get another card for everyday spend soon. 105 votes, 111 comments. I'm coming up on the 15th month of having the Citi CC, I had to contact customer service probably twice. Paano po macontact Citibank? Wla pa po ung card. I did connect to a rep via chat, but Want to make a general enquiry about Citibank, get an application form, request a service, or simply express your views about our site? Enjoy doing it here, online and hassle-free Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. CURRENT QUESTIONS: Can someone confirm whether Capital One 360 Checking AND Savings accounts have NO FEES for even having ZERO dollars maintained in the accounts? I currently bank with Chase, but unfortunately, they don't offer secured credit cards for me to rebuild my credit score. I recently received a "Pre-Selected" letter from Citi for their Citi Double Cash card. I'll be traveling for a They proactively sent me a new card when they found out about a security breach through the dark web. Pair it with a Citi Custom Cash, and the Custom Cash essentially turns from a 5% cash back card into a 5. If you’re a regular/frequent Costco shopper, I would recommend a card with a regular warehouse category. No address, just a fax number and email on my dispute paper from Citibank. Multiple calls to customer service and multiple weeks later I finally got it reactivated because they had to send a letter. com is the best place to buy, sell, and pay with crypto. i saw another guy on reditt who had complained about the same verification nonsense sending letters. Not to say that makes bad service okay, but I don't even know the last time I actually called for something. Is it time to stop using the the Citi credit card? They did not give any advisory as to when can I expect my physical card to be delivered. Discover and American Express are both known to be generous with credit limits as well as credit-limit increases. If it is a store card you can call customer service and they will email you a credit disclosure which you can sign via docusign. 27 votes, 18 comments. Then she walked me through some security questions, and told me I was approved. It won’t matter much to you. slowing everything down immensely and depriving people of their much needed medicine, Citi edges others with their app and website's ease of use. I think it is worth getting if you think it is beneficial. Although we can’t help here with specific account service issues, we can help troubleshoot and point you in the right direction. 23 which was prompted from their email tele@citi. Reply reply PrecisionGuidedPost Lost my wallet last Sept 10 with both my CITI Rewards and CITI Shell. Be sure to read sub rules before posting, use the resources linked in the sidebar / about section of the sub, and use search to see if your question has already been answered. You can just walk to the customer service desk and get the cash back there, but annoyingly you only get the money once a year (in the February bill, at least for me; I'm not sure if it is tied to Currently I have the Blue Cash Everyday card from Amex. So within 30 mins of realizing it's gone, I locked both cards immediately using the app and called up Citibank using Viber (+18002484263) and reported my cards as lost. I have never had a problem with any of their products. Totally my fault, didn't panic though. No loans. ph Email: NCR: 8995 9999 Provincial: 02 8995 9999 PLDT/Smart Toll Free: Email: customer. Credited within 48 hours. a live chat support option which I thought was really cool since Chase only has secure message which is basically an email I used to pay bills online with Citi but for some reason UB is saying I don't have any cards that qualify to do that. Citi Website: citibank. (guess when you apply via mobile browser these won't show) CS told me to wait 3-5 business days for my credit card approval. Never had a problem with physical usage. No sweat. If it's a Citi Bank card, no. 24%. On Feb 4 my initial phone call to Citibank I was told it would be fixed in 24 hours. 22% cash back card. “Our fax number is 1-866-799-4758 and our email Their system is messed up right now actually, kasi I applied rin for a premiermiles card, then got an email na rejected, tapos the next day, I got a text telling me to call their customer service to verify some missing details for my premiermiles application. One for the credit card alone. Any-Cancel-1276. I have 3 other personal Citi cards and a Citi AA business card. preferential pricing, and unparalleled customer service, crafted to illuminate your life's aspirations. They will have to eat $3,000 and just send me a new credit card. ADMIN MOD Citibank Customer Service . TYP are pretty decent too in terms of transfer partners. They will NOT give you the verification 116K subscribers in the PHCreditCards community. This bank SUCKS! I’ve been a Citibank credit card customer for 25+ years and have never had the problems you describe. Glide through your travels with elegance I am in the US, and my closest Citi branch is roughly a 6-7 hour drive from my home. omg they are the absolute worse i have only had my card for 30 days and there’s been five times i’ve had to call about fraud it is absolutely the most ridiculous thing i’ve ever experienced with a credit card that you are trying to spend money o knew i couldn’t be If it's a Citi store branded card, yes. ADMIN MOD Citibank Customer Service - Viber . Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. I 'heard' Rewards+ card offers 24 month Extended Warranty. call the number, it asks for a bank account number, debit card number, or personal identification A subreddit for discussing credit cards. I'm planning on adding the Blue Cash Preferred card, while still using the BC Everyday card for online purchases. all the research that i had done before getting a credit card said that citi has terrible customer service and that Discover’s was amazing, so that’s what made me choose Discover. No issues using it either via Apple Pay or the physical I just received my new Costco Citibank card in the mail yesterday. That's why it is generally recommended to use a card you want to keep open at least once every 6-12 months. If you greatly value the customer service I believe Chase Slate Edge is 0% on balance transfers for 18 months. To make a long story short, I had two Citibank logins. It worked fine for a few days, but then my checking account disappeared from my app. Utilization: 3% I’m going to guess my chances are slim because of recent inquiries. Get the Reddit app Scan this QR code to download the app now A subreddit for everything about credit cards in the Philippines. Maybe I'm just weird, but I don't find myself calling customer service on my credit cards once a month. Wish you luck! A subreddit for discussing credit cards. e. CS made me upload my id online, took a selfie and etc. We have had this account since 1982 and never experienced anything like this until now. Activate it as soon as it arrives so you can start making purchases and enjoy all the Card Benefits your Citi Custom CashSM Mastercard® card has to offer. I have had the card for 3 years now. Reply reply MCs like CCC can be used on their website though if you need to purchase products or shop cards. A subreddit for discussing credit cards. Completely throwing out the window the first reason I decided to get this damn card: CONVENIENCE. Citi customer service having a language barrier and giving you the ring-around sounds pretty familiar. A second one that had both the bank accounts and the credit card. I've waited 1-2 billing cycles as they suggest and have reached out where the customer service agents are clueless and don't For security reasons, we cannot allow you to proceed. I work for Citi cards Customer service. Haven't really felt any changes. Thank you Limits are fine (better than Chase, worse than AMEX). Disputes go through Visa/MC and the system does know if it is a card-present (Paywave/Chip insert) or card-not-present (online/MOTO) transaction, and Visa/MC does not allow for card-present disputes. Such a PIA. Once over the phone after opening the Citibank credit card customer service has been nothing short of horrible. Maybe low hundreds or less every other month. Unfortunately I got ITC as my courier. 5% cash back on all purchases every day. service@unionbankph. I tried calling the hotline but it's asking for my last 4 credit card number as verification which I haven't yet received. Be sure to read sub rules before posting, use the resources linked in the sidebar / about section of the sub, and use search to see if your question has already been Sort of. Best Buy, LL Bean, Home Depot etc. You can redeem your miles conveniently through the website without having to call customer service. Typed in $37. Was a CSO at a local bank. Very poor fraud/billing dispute resolution and they never bat for the customer. But the Costco card is a must have if you are a member. Ang higpit niyan ni Entrego jusko. Members Online Metrobank PH Credit Card delivery I currently only have 2 Citi cards: The Custom Cash (credit card) and an ATM type of a card that came with my savings account. The other recent inquiry is only on Transunion. Citi customer service for banking services ranges from extremely secure to so secure you can't do anything. I am actually very happy with Citibank. com serves over 100 million customers today, with the world’s fastest growing crypto app, along with the Crypto. Notification will be provided in case we need more time to look into the matter, and we will make our best efforts Need assistance? Here's how to reach us from anywhere. And it's even more frustrating because some of the customer service reps are very hard to understand. Amex and Discover have been neck and neck for JD Power's annual credit card satisfaction survey since 2006! I have cards with both of them and I will confirm that their customer service is amazing! I have had positive customer service from Chase as well over the years. Like I have 3 cards but I mainly use 1 and not a lot of spend I might add. Customer service has been fine for me, about as good as Chase but behind AMEX. Limits are fine (better than Chase, worse than AMEX). Be careful if you sign up for Citi credit card through credit karma. The custom cash for 5% on groceries is amazing but I don't ever want to call them A subreddit for discussing credit cards. Credit card Citi Bank any payment and bill payment CitiPhone® Banking Perform an array of automated functions, or speak to a CitiPhone® Officer to handle an extensive range of Credit Card or bank transactions. The CCC is a good card, you might not have problems with it to the point you even have to contact customer service. I figure the worst case scenario is that I will be told no and I can either decide to keep the card open or not. Feb 2 - submitted docs online (BIR 2316, two months latest payslip) Feb 8 - Someone from citibank called me to verify my application. I'm an Ex Citi Credit Card customer service employee, ask me anything and I'll try to answer! I've had this issue for 2. Citi Hello! Does anyone know the updated number of Citibank on Viber? Eto po ba? 1 800 248 4263? "This contact does not have Viber yet" po kasi yung lumabalas pag I’m having trouble with my Citibank Credit Card application. Call customer service A subreddit for discussing credit cards. Citi is not like Chase or Amex, who both seem complicit with churning. Citi Customer Service Hotline upvotes Finally received the Citi e-statement email upvote Yup similar issue with my friend whos citi credit card was cancelled years ago and was being asked to pay late payment + interest. Everything is going well until you receive this info from the courier: Consignee address is incomplete. Citi Bank Credit Card Customer DISservice. If you are d/Deaf, hard of hearing, or have a speech/communication difficulty you can contact us Citi customer service for credit cards is OK. Umay. Great! The card will be delivered to you and the courier was Air21. UOB is a completely different experience. Or, perhaps the items were falsely returned, showing up as negative post on citibankonline. After being shuttled around their robotic answering “service” for two days and always finding myself back at square one, I will relegate their card to “Do Not Use”. For further assistance, please contact Citi Online Customer Service at 1-800-374-9700 Reason Code: OP002 I really hope I don't need to go through customer service. Called to see if any retention offers were available after my second year with the card. com Visa Card — the world’s most widely available crypto card, A subreddit for discussing credit cards. I called Citi today to make an inquiry on my Cit Premier card. Which I think is probably not a great representation of the customer service, but the Citi help is absolutely horrible and Finally yesterday I got email confirmation of my refund. The call center agent was very efficient and gave me 3 I love Citi cards but their customer service and horrible UI just really makes me never want to use them. Only Citi Double Cash has the three transfer partners at lower rates than Citi Premier. Hi! I recently got approved for a Citi cashback card and I would like to update my delivery address to Metro Manila from the one I declared in the application form (outside Manila). Anytime I call, I’m always able to speak with someone that’s able to help me with my needs if you tell them you are traveling, they are flexible with you and can give you a lower interest rate. June 27 - Received the text for the Tracking Number. My Citi cards annual fees are always automatically waived. In April a charge showed up on my Ciitibank credit card that I didn't recognize. Next month may annual fee na naman. i applied for a Citi bank credit card recently. " A subreddit for discussing credit cards. ⬇️See More Menu for FAQs and pinned posts. Bank (core) and Elan credit card CS. Every time I found a questionable charge or had a problem with a merchant, Citi had my back and reimbursed me every time. The first step is to reach out to citiBank Credit card customer support team. This is allowed because you agreed to it when you opened the card. Quick backstory - $1,500+ in fraudulent charges showed up in my Citi Double Cash credit card transaction history on 6/5/2021. The AAdvantage PS card I've had for 18 years has $40,000 limit and the AAdvantage Executive I just got started with $33,000 limit. All credit card companies need to A subreddit for everything about credit cards in the Philippines. I applied last Sept. But they couldn’t give me a time frame. Yeah, Citi can be slow, it is the holidays as well, which always is a hitting stick for the mail, and also, thanks to Postmaster "General" Louis Dejoy , who, on the request of the guy who appointed him in Donald J Trump, decided it was a good idea to strip out the sorting machines and more. They keep asking for my SSN, which they don't recognize, or my credit card number which, of course, I don't have. Call Citibank, tell them the problem, and that you are asking for a replacement card. Think of using Citi Credit card like using debit card- high risk. . Except for Amex, which seems to manage their own, these offers are always a bit of a crapshoot because they are run by a third-party and often the customer service reps are not even aware of them. Or check it out in the app stores Citi card customer service sucks for disputes, always siding with merchant, what should I switch to? just 3 or 4 times in the past 6 years that its basically having a credit card with Citi as they wouldnt honor the benefits and protection of The same thing happened to me - immediately card locked suspected of fraud. Bank! It's usually the same folks that handle both U. Citi has the worse customer service but the best credit card rewards as for as Cashback goes. I recently received a suspicious phone call regarding my Citibank credit card, claiming to be related to the transition to UnionBank and the issuance of a new card. Or check it out in the app stores Code Verification Call customer service at 1-866-422-0306 (outside the U. When they don't work they just blame the third-party, who you can't contact. Pair it with a Double Cash, and the Double Cash essentially turns from a 2% cash back card into a 2. Same with Amex--I get offshore customer service if I call on the Gold card; but I get stateside customer service on the Bonvoy Brilliant card. It probably has something to do with your account being relatively new. Parang sobrang naman bulok my customer service nila. Takes forever to do anything, they keep you in the phone to do things when they don't need you except for the timer on their end. 96 to transfer and the app won't let me transfer more than one thank you point valued at $0. I love their cards but had one customer service experience where I got tangled up with their anti-fraud protection that was so bad I almost wanted to close my 3 cards with them View community ranking In the Top 1% of largest communities on Reddit. The BB customer service either doesn't have access to view my online transactions, is clueless about how returns work, or is hiding something, as they can't seem to Customer service can be a disaster with Citibank. it's above everyone's pay grade there. Elan Financial Services (credit card issuer for small or regional banks) is US based from my experience calling them Elan is a division of U. “Bonus ThankYou® Points are not available if you have received a new account bonus for a Citi Double Cash account in the It's actually can be $10 per line. I still use this card for cash transfers/ bank transfers (Citi PayAll). 4x), CCC can get 5x on your nicher categories, and DC is a perfect 2x catchall. Citi instructed me to destroy the card and removed my access to my online account. The customer service is sometimes comparatively not great, but this just sounds insane. Look for the "Help" or "Contact Us" section, which usually includes options to chat with a support representative or submit a complaint. Email dms. Any work around for this? Hi: Does anyone have a contact number for Citi Credit card where there is an actual person who can help ? I was rejected and I cannot get thru the automated phone system they have to a person. Amex is supposed to have great customer service but they screwed me when I had a similar problem with a merchant. In my experience, the representatives (I believe from India?) were all nice-enough when I called-in for information on my dispute, but they were not the decision-makers in any sense. I called, tapos sinabi ng customer service na declined raw ako lol. Read the terms & conditions, Citi can close your card at any time, for any reason, with no advance notice. Verizon in general is much better service, mediocre customer service, and for as annoying as Verizon can be about forgetting to apply discounts still actually made this cheaper than my plan with T-Mobile. Unfortunately, they need card details and or bank accounts for this. He says "maybe it's another company" - I was like sir, it says Citi Cards CBNA in Sioux Falls, thats Citi card. It can easily be an hour on the phone and going back and forth. It is good as a gas and restaurant card, and 2% at Costco is pretty good (I think Costco might not be classified as grocery for some other cards). Let alone the Called Citi, regular customer service was absolutely useless and insisted there was no HP. and you have more than 3 cards, and Citi is < 50% of The pro tip if you are unhappy with the service at one bank is to take your business to another. And the only way I can give feedback is on the phone with them, which they will add to my account. I tried emailing their customer service but no response. 5 years with no resolution from customer service, the credit bureau division or the executive office - all are absolutely clueless. They immediately soft lock the funds and say I have to wait for a physical debit card to show and the don’t allow Apple Pay until the physical card shows, every other bank I have has separate digital only cards. If Citi thinks you are churning for bonuses they will deny you. However, I've wanted one of the 2% back cards for anything that doesn't fit into one of A subreddit for everything about credit cards in the Philippines. They will do it, no questions asked. I've probably spoken to 50 different people in Get the Reddit app Scan this QR code to download the app now. Already activated and I've been using it for weeks now, even after I found out this problem. It took 15 days for the citi card to get delivered. When I spoke to the customer service agent, she asked for the last 4 digits of my credit card number and said that since I was using a business card, I had to call a special business tech support number. I’ve had a Citi card for over 10 years and have never had issues. I’ve read too many horror stories about Citi on this sub/online for me to trust them. I was unhappy that Citi unilaterally closed one of my cards with no warning because I hadn't used it for 18 months during the pandemic (the no-fee American Airlines card). Can someone here who has Citi Rewards+ now, advise me ? Appreciate your help. I literally cannot go in to make the payment if I wanted to. ! do not get this costco citi credit card ever. We can change it no problem I did not have my last name on my credit card account, and i was not able to transfer my Thank you points to singapore airlines. Crypto. Citi messaged me and was instructed to call +63 2 8995 9999. Changing the name was not easy, I went to the bank and they said they are not authorized to make any credit card related changes Get the Reddit app Scan this QR code to download the app now. They're not as great as Amex and Discover, but they're WAY better than Now I have to supposedly wait until a letter and new card comes in the mail in order to use my account again. com NCR: 8841 8600 Provincial: 02 8841 8600 Posted by u/Pickleballer53 - 4 votes and 11 comments I love their credit cards and have been a customer for quite some time. Sayang yung approved CC ko from Citi. Mysticc0501. I called Citi and told them it's not me. When using CitiPhone® banking: Please prepare your 16-digit credit card number, 4-digit telephone PIN or your registered mobile phone so we can send you a 6-digit One-time PIN (OTP). I have ~9 credit cards with no credit inquiries in last 1 year. i know it sounds like i’m sponsored or something lol, but i would recommend opening a new card with Discover or a credit union in your area, so that you know next time something happens it will Contacting Citi would be a wise choice but keep in mind customer service representatives are not credit advisors, the requirements for the approval of credit cards are always changing and one can be denied a card if the creditor does Their service was indeed frustrating. Just, wow. Citi® / AAdvantage® Executive World Elite Mastercard® - how to qualify and is it worth it? Customer service is crappy ( outsourced to the Philippines). Log in to Citi Online to chat with us. Changes are complicated and expensive. 14, everything went well until they asked me to submit additional document on Sept. After about a half hour, he said he still needed to verify my account and would contact me via phone, email, or mail. I don't know much about Citi. I called CS again and they again tried to verify my account with my phone number, couldn’t, and told me the same that they would call email or mail me something. It was actually on my husband's card Customer Service If you believe your account may have been used fraudulently, please contact Citi Customer Service: 1-800-950-5114 Outside of the United States, call Citi collect at 1-605-335-2222 For TTY: Use 711 or other Relay Service 24 hours a day, 7 days a week If you know exactly how to qualify for a particular credit card, you can game the system and their approval process could miss the fact that you’re a risky or unprofitable customer. In the mail package I got a day before the card, it says that if you want a pin, you need to call customer service. Best premium credit card for people who don’t fly but travel a lot. You can even call Costco's credit card customer service to reach a US rep faster. Citi I have been trying to call their Landline number but my calls are dropped multiple times. Hello! Thinking of opening the Citi custom cash, but have read some stories here of how terrible their customer service is relating to fraud protection. 如欲查詢Citibank任何資料、索取申請表格、使用我們的服務或對本網頁發表意見，您都可於網上一一做到，輕鬆簡單！ Credit cards and Personal Loans. Very sorry you went through that. Citi account and card is locked until im able to verify. The only benefit of Citi Simplicity is its long 0% offer, but Amex or SavorOne could have a long-term place in your wallet. I recently opened up a checking acct and went to deposit my check from work. Can confirm my Best Buy card through Citi has great customer service and it’s almost always someone in the US. Has anyone had an experience calling them with this For TTY: Use 711 or other Relay Service. ukblhk juyvv zxax aujllxs wzzymr mvhdtwwps mwxx qxln lkvjt sfmrk